Active Mobile Money Subscriptions refers to the total number of mobile money customer accounts that have used the service to make any transactions that involve the movement of value and generated revenue (such as to cash-in, cash- out, bill payments, airtime top-ups, etc.) at least once in the last three months. Only those accounts that were used to make transactions that involve the movement of value within 3 months before the reference period should be counted as active.
Transactions that do not involve the movement of value, such as balance enquiry and password resets, amongst other free services, do not qualify a customer account as active.
Subscribers who perform over the counter transactions but have not been registered should not be counted.
Mobile insurance service and mobile banking accounts should not be counted as registered mobile money accounts, as they are different services,